IMA Headquarters is located in Montvale, New Jersey, USA. Our staff is dedicated to providing service to our members, customers and finance and management accounting professionals worldwide.

IMA Customer Service
Monday thru Friday 8am - 6:30pm EST
Phone: 800-638-4427;
Outside of North America, +1-201-573-9000
Fax: +1-201-474-1600
ima@imanet.org
Call for questions related to: Certification Process Questions & Eligibility, Confirm Registration for Certification Exam Date/Site, Continuing Certification Requirements, Certificates, Membership Status/Verification, Receipt of Magazines, Publications, Information Packages, Brochures, Educational Seminars General Information, Event Registration Questions, Verify Receipt of Payments, Refunds, Joining an IMA Chapter etc.

Address Changes
Can be made online in the IMA Members-Only Area or by contacting IMA Customer Service:
Phone: 800-638-4427;
Outside of North America, +1-201-573-9000
Fax: +1-201-474-1600
ima@imanet.org

Publications
For information about magazine or journal article copies, back issues, reprint permissions or subscriptions:
Phone: 800-638-4427;
Outside of North America, +1-201-573-9000
aschulman@imanet.org

IMA Web Site Support:
Content: Grammatical errors, broken hyperlinks, incorrect information, trouble with Adobe^® PDF files, etc.
webmaster@imanet.org

Council and Chapter Support:
If you require assistance with your Council and/or Chapter please contact a Community Support Specialist:

Lara McDavit
Western U.S., Western Europe, and Asian Pacific
lmcdavit@imanet.org
201.474.1523

Dena Botbyl
Eastern U.S., Eastern Europe, and Middle East
dbotbyl@imanet.org
201.474.1518

Applications:
Questions regarding processes, requirements, payments, receipts, etc. should be directed to IMA Customer Service. If you experience problems with internet-based applications on IMA's web site such as the online membership application, certification application, members area, bookstore, login problems, etc.
contact IMA Customer Service at ima@imanet.org