IMA Case Studies: Volume 13 (1998) Cases From Management Accounting Practice, IMA, Montvale, NJ

Vol.	Case Title (Authors)	Pages	Case Brief Description
13-1	The Boeing Company (A): Process and Activity Analysis at Propulsion Systems Division	85-108	Activity-Based Management (ABM); activity analysis as an integral component of Total Quality Management (TQM) and continuous quality improvement.
13-2	The Boeing Company (B): Process Improvements at Propulsion Systems Division	109-124	Process-based management; process analysis used to evaluate suggestions for improvement and to suggest structuring of performance and incentive systems.
13-3	Cost Center Management at Air Command (A) (A Division of Canada's Department of National Defense)	125-136	Examines feasibility of introducing cost center management to the Canadian Air Force. Provides insight into the complexity of a cost system in a large government organization.
13-4	Cost Center Management at Air Command (B) (A Division of Canada's Department of National Defense)	137-146	Describes the Canadian Air Force's implementation of business models used to evaluate performance, measure profitability in operating departments, and develop overhead rates used for billing services.
13-5	Velky Potraviny - Prague	147-158	Examines problems in warehouse management for a discount grocery chain operating in post-Cold War Prague.